Thank You for Choosing WheelsNearMe.ca
At WheelsNearMe.ca, we are committed to providing quality wheels, tires, and exceptional customer service. Every order is reviewed by one of our wheel and tire specialists to confirm product availability and ensure proper fitment based on the vehicle information provided.
Please review the following terms and conditions before placing your order.
Shipping Policy
Free Shipping
WheelsNearMe.ca offers free and fast shipping on select sets of four (4) wheels and select sets of four (4) tires. Certain restrictions apply for remote locations.
Eligible orders include:
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Four (4) or more matching tires with a value of over $100 per tire before taxes.
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Four (4) or more matching alloy wheels.
Free shipping exclusions may apply to remote areas, including but not limited to:
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Yukon
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Northwest Territories
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Nunavut
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Northern Labrador
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Other remote regions
If you are located in one of these areas, please contact us before placing your order so we can review available shipping options.
Shipping Information
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Tracking information will be provided once your order has shipped from the warehouse.
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Shipments may require a signature upon delivery and may arrive during business hours.
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Orders requiring machining, mounting, or additional preparation may take an additional 2–3 business days before tracking becomes available.
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During peak seasons, holidays, or supplier delays, processing times may vary.
If you have not received tracking information within 48 hours of placing your order, please contact us.
Refused or Returned Shipments
If a shipment is refused, returned, or cannot be delivered due to customer-related reasons (including refusal of delivery, incorrect address information, or failure to accept delivery), any return shipping costs, handling fees, or related charges will be deducted from the customer's refund.
Oversized or Overweight Shipments
Certain oversized or overweight orders may require additional shipping fees. Customers will be contacted for approval before any additional charges are applied or before the order is shipped.
Return Policy
At WheelsNearMe.ca, customer satisfaction is our priority. If you experience an issue with your order, please contact our customer service team as soon as possible.
Email: info@wheelsnearme.ca
Phone: 1-877-206-8737
Damaged or Incorrect Items
If you receive damaged, defective, or incorrect products:
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Please take clear photos of the issue immediately.
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Send the photos and order details to info@wheelsnearme.ca.
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Our customer service team will review the situation and provide the next steps for replacement or return.
Claims must be submitted as soon as possible after delivery.
Returns of New Products
Customers may request a return of unused products within 30 days of delivery.
To qualify for a return:
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Products must be unused and in original packaging.
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Products must not have been mounted, balanced, installed, or driven on.
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Return authorization must be approved by WheelsNearMe.ca before shipping the product back.
Customers are responsible for return shipping costs.
Approved returns may be subject to a 15% restocking fee.
Items Not Eligible for Return
Returns or exchanges will not be accepted for:
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Used or damaged products
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Mounted or balanced wheels and tires
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Products without original packaging
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Special-order products or final sale items
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Custom drilled or modified wheels
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Orders returned after 30 days from delivery
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Products returned without prior authorization from WheelsNearMe.ca
Wheel Fitment Guarantee
In the rare event that a wheel does not fit your vehicle, customers must provide:
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Photos showing the fitment issue
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Vehicle VIN
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Vehicle year, make, model, and trim details
Our team will review the information and work with the customer to determine the appropriate solution.
Customers are responsible for providing accurate vehicle information at checkout. WheelsNearMe.ca cannot be held responsible for fitment issues caused by incorrect, incomplete, or missing vehicle information.
Important: Test Fit Before Tire Installation
Customers must test fit wheels on their vehicle before mounting tires.
Wheels should be installed on the vehicle without tires to confirm proper clearance and fitment.
Once tires have been mounted, balanced, or the wheels have been driven on, they are considered used and are no longer eligible for return unless there is a confirmed manufacturing defect.
Winter Wheel Policy
Some wheel finishes are not approved for winter use.
Driving winter conditions on the following wheel finishes may void the finish warranty:
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Machined face wheels
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Wheels with milled accents or trim
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PVD finishes
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Chrome wheels
Customers are responsible for confirming that their selected wheel finish is suitable for their intended use.
Install Kit Policy
When purchasing an install kit, WheelsNearMe.ca will contact you to confirm your vehicle details, including:
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Year
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Make
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Model
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Trim
This allows us to verify compatibility, including:
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Thread pitch
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Bolt or nut length
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Seat type (conical, ball, etc.)
We make every effort to provide the correct hardware based on the information provided by the customer.
Hub rings are only included when required. If the wheel is hubcentric to your vehicle, hub rings are not necessary and will not be included.
If you are unsure whether you require an install kit or hub rings, please contact us before placing your order.
Wheel Care & Cleaning
To maintain the appearance and finish of your wheels:
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Use a non-acidic wheel cleaner or mild soap.
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Avoid cleaning wheels while they are hot from driving.
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Allow wheels to cool to room temperature before washing.
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Rinse wheels with water before cleaning.
Pro Tip: Applying a coat of automotive wax 3–4 times per year can help protect the finish and maintain the appearance of your wheels.
Wheel Storage Tips
Proper storage helps protect your wheels and maintain their appearance.
Recommended storage practices:
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Store wheels in a clean and dry environment.
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Remove center caps before storage to prevent trapped moisture and corrosion.
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Avoid storing wheels in direct sunlight or humid areas.
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Clean and completely dry wheels before storing them.
Vehicle Information Requirement
To ensure proper fitment, customers must provide complete vehicle information, including:
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Year
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Make
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Model
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Trim
If no vehicle is selected at checkout or no vehicle information is provided, WheelsNearMe.ca cannot guarantee fitment.
Orders placed without verified vehicle information will be considered final sale once shipped, and the fitment guarantee will not apply.
Customers are responsible for ensuring all submitted vehicle information is accurate.
Contact Us
If you have any questions regarding your order, fitment, returns, or shipping, please contact our team:
WheelsNearMe.ca
Email: info@wheelsnearme.ca
Phone: 1-877-206-8737